Patient Access Coordinator for Outpatient Physical Therapy Clinics

1 week ago


Honolulu, Hawaii, United States Orthosport Hawaii Full time
About OrthoSport Hawaii

We are a busy outpatient physical therapy clinic with multiple locations in Hawaii. Our team is dedicated to providing exceptional patient care and service.

Job Summary

We are seeking a detail-oriented and personable individual to join our front office team as a Patient Access Representative. This role is responsible for greeting patients, checking them in, and ensuring a smooth and efficient experience.

Key Responsibilities
  • Greet patients and check them in
  • Answer incoming phones and route calls
  • Work independently with minimal supervision
  • Schedule patient appointments on our integrated EHR system
  • Check benefits and submit authorizations
  • Create and maintain electronic files
  • Maintain a neat and friendly waiting area
  • Collect and update patient information
  • Collect and log payments
Qualifications and Skills

Applicants with experience in customer service, insurance authorization, billing, or other relevant experience are encouraged to apply. We offer a competitive wage commensurate with skills and experience.



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