Production and Service Manager
1 month ago
We are seeking a highly skilled and experienced Production and Service Manager to join our Operations Team at Ikonix USA. The successful candidate will be responsible for leading the tactical functions of the laboratory and warehouse teams, promoting the core values of the company, and developing and evaluating the performance of the personnel.
Key Responsibilities- Team Leadership: Lead the laboratory and warehouse teams to achieve operational excellence and meet business objectives.
- Performance Management: Develop and evaluate the performance of team members, providing coaching and guidance to ensure they meet their goals and objectives.
- Operational Efficiency: Drive operational efficiencies and continuous improvement initiatives to reduce costs and improve productivity.
- Customer Satisfaction: Ensure that customer expectations are met and exceeded through effective communication and issue resolution.
- Compliance: Ensure that all operations are conducted in compliance with relevant laws, regulations, and company policies.
- Education: Bachelor's degree or equivalent experience.
- Experience: Minimum 5 years in manufacturing or sales and service, with at least 2 years of management or supervisory experience leading a manufacturing or technician team.
- Skills: Excellent written and verbal communication skills, with experience in electronics troubleshooting and ISO 17025 and/or 9001 standards.
- Competitive Compensation: A competitive salary and benefits package, including quarterly bonuses and paid time off.
- Professional Development: Opportunities for professional growth and development, including training and education programs.
- Collaborative Environment: A collaborative and dynamic work environment, with a team of experienced professionals.
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Production and Service Manager
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