Support Team Member

1 week ago


Fall River, Massachusetts, United States BankFive Full time

About the Role:

Become a part of BankFive's dynamic Support Team as a Customer Support Representative In this exciting role, you will provide top-notch customer service to our clients, addressing their queries and concerns in a timely and effective manner.

You will be responsible for handling phone calls, responding to emails, and resolving issues efficiently. Your exceptional communication skills, attention to detail, and ability to multitask will make you an asset to our team.

Main Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate and concise information about BankFive's products and services.
  • Empathize with customers and resolve issues in a professional and courteous manner.
  • Maintain a high level of knowledge about bank policies, procedures, and products.

What We Offer:

  • A competitive estimated salary of $45,000 - $65,000 per year.
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A comprehensive benefits package.

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