Residential Aide

2 weeks ago

Bronx, New York, United States FORTUNE SOCIETY INC Full time
Job Summary

We are seeking a highly motivated and dedicated Residential Aide to join our team at Mandaela Community in the South Bronx. As a Residential Aide, you will play a vital role in maintaining a safe and secure environment for residents, staff, and guests. This is a full-time, non-exempt position that requires a strong commitment to our mission and values.

Key Responsibilities
  • Assist and monitor all residents and guests entering and leaving the building
  • Assist residents with basic health and safety protocols, including developing a therapeutic relationship with them and providing general assistance
  • Document all activities in the communication logbook
  • Report and document all incidents according to agency protocol promptly
  • Regularly complete rounds of residential floors and administrative offices to ensure a secure and safe building
  • Submit maintenance work order requests in Sprocket (online work order system)
  • Promptly report any unsafe conditions to Team Leader or Director of Residential Aides
  • Intervene in crisis situations and provide appropriate support when necessary; administer first aid as needed
  • Responsible for mail/package collection and distribution
  • Assist with monitoring curfew compliance and adherence to program regulations. Document activities in the logbook and inform the Team Leader or Director of Residential Aides of any problems or concerns;
  • Conduct an orientation to the building for all residents (i.e. emergency exits, procedures for trash removal, laundry, etc.);
  • Conducts regular safety and wellness checks on residents; take toxicology screenings of residents and document results;
  • May be required to document progress in accordance with established procedures.
  • Co-facilitate AM and PM groups;
  • Monitor security cameras; typically reports to a Team Leader or Director of Residential Aides.
Qualifications
  • High school diploma or GED/HSE or related experience;
  • Experience working in an institutional setting and/or providing security services;
  • Certified in CPR and First Aide a plus. Will be required to obtain CPR and First Aide Certification after employment; Certification in safety and basic health training (i.e. Mental Health First Aid, First Aid and CPR) is a main requirement and can be completed within the first 90 days.
  • Have or eligible for F80/F02 Fire Safety Certification.
  • 0-2 years' experience in security, or equivalent required.
  • Comfortable with computer-based data entry and using Microsoft Office;
  • Good written and verbal communication skills;
  • Excellent judgment and conflict resolution skills;
  • We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.
Travel Requirements

Occasional travel to Long Island City office for meetings or trainings and/or to other sites to provide coverage in cases of staff call-outs.

Physical Demands

Ability to physically monitor hallways of an 11-floor building.

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