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Identity Access Management Specialist
2 months ago
About the Role:
The Identity Access Management (IAM) Specialist will serve as a subject matter expert within TQL's identity and access management program, leading key operational activities to ensure that employees, applications, and end-users are granted access securely and efficiently. This role involves designing, configuring, and supporting IAM solutions while collaborating with stakeholders to modernize identity management processes across the organization.
Key Responsibilities:
- Develop new access governance processes in line with industry best practices
- Design roles (RBAC), workflows, and certifications for implementation in IAM systems and Privileged Access Management (PAM) solutions
- Define and control identification, authentication, and privileges in an extended Microsoft environment
- Configure out-of-the-box connectors and write code for custom connectors within the IAM system
- Configure SAML for third-party applications to integrate with the Identity Governance and Administration (IGA) system
- Modernize application identity management for integration into the IAM system, coordinating closely with stakeholders
- Translate business processes and legacy processes into functionality within IAM systems
- Create and maintain up-to-date documentation to support IAM solutions and their configuration
- Develop user access/activity reports to support access recertification, business unit, and regulatory requests
- Provide training and support to internal teams and end-users on IAM processes and tools
- Review IT tickets to address and resolve access problems promptly
- Limit security risks by setting access boundaries for accounts and restricting highly privileged access
Requirements:
- Bachelor's degree in computer science, technology, or a related field
- 5+ years of experience working with an IGA solution (SailPoint, Saviynt, Okta)
- 5+ years of experience administrating Active Directory and/or Entra ID
- 2+ years of experience in object-oriented programming (Java, C#, Python) or scripting (PowerShell)
- 2+ years of experience working with a Privileged Access Management suite (e.g., Entra PIM, CyberArk, PAM 360)
- Demonstrate a genuine curiosity for understanding systems both independently and in relation to other interconnected systems
- Exhibit a passion for problem-solving in ambiguous situations, including researching solutions or conducting independent testing
- Deep understanding of IAM principles, methodologies, and solutions, including access control (role-based and discretionary), authentication, authorization, provisioning, approvals, and workflows
- Excellent written, verbal, and presentation skills; ability to effectively explain complex technical concepts to both technical and non-technical stakeholders
- 2+ years of experience in planning and implementing advanced system administration tasks, including hands-on involvement in setting up, configuring, and optimizing new systems to meet organizational needs
- 2+ years of experience developing integrations that consume APIs (SOAP/RESTful)
- 2+ years of customer-facing IT service experience (e.g., Help Desk, Desktop Engineering)