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Customer Service Representative

2 months ago

Tampa, Florida, United States Oak View Group Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Lobby Attendant at Oak View Group. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a positive experience at our venue.

Key Responsibilities:
  • Prepare and serve concession items to guests, including food and beverages.
  • Maintain stock and supply levels, and communicate with the Concessions Stand Manager regarding low stock items.
  • Listen and respond to customer requests or concerns in a professional and courteous manner.
  • Maintain a clean and organized work space, including disposal of garbage and cleaning dishes.
  • Ensure sanitation, health, and safety standards are met in all work areas.
Requirements:
  • Excellent customer service skills and a positive attitude.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.