Inbound Sales Representative

2 days ago

Dallas, Texas, United States MCI Careers Full time
Job Title: Inbound Sales Representative

We are seeking a highly motivated and customer-focused Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for handling customer inquiries, resolving issues, and selling our products and services to meet and exceed customer expectations.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Sell our products and services to meet and exceed customer expectations
  • Utilize knowledge base and training to accurately answer customer questions and provide solutions
  • Listen to customers, understand their needs, and provide personalized solutions
  • Research systems to find missing information and coordinate with other departments to resolve issues
  • Utilize systems and technology to complete account management tasks
  • Accurately document and process customer orders in appropriate systems
  • Follow all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managers for resolution as needed
  • Attend meetings and training to stay up-to-date on program knowledge, systems, and process changes
Requirements:
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred Qualifications:
  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
Benefits:
  • Competitive base wage and lucrative sales commissions and contest incentives
  • Paid time off and paid holidays
  • Paid training opportunities
  • Regular raises and advancement opportunities
  • Fun, engaging work environment
  • Casual dress code
  • Cash and prize contests
Physical Requirements:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Reasonable Accommodation:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

Diversity and Equality:

MCI and its subsidiaries are committed to diversity and equality in the workplace. We believe that a diverse and inclusive work environment is essential to our success and the success of our clients.

  • Inbound Sales Representative

    3 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Inbound Sales RepresentativeAt ValorVIP, we are seeking a highly motivated and customer-focused Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for handling inbound customer inquiries, providing technical support, and selling our products and services to commercial and public sector...

  • Inbound Sales Representative

    3 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Inbound Sales RepresentativeJoin ValorVIP, a leading provider of customer experience solutions, as an Inbound Sales Representative. In this role, you will be responsible for handling inbound calls from prospective customers, providing exceptional customer service, and selling our products and services.Responsibilities:Handle inbound calls from...

  • Inbound Sales Representative

    2 days ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Inbound Cable Sales RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Inbound Cable Sales Representative to join our team. As a key member of our sales team, you will be responsible for handling inbound customer inquiries, providing exceptional customer service, and selling our cable services to new and existing...

  • Inbound Sales Representative

    3 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Inbound Sales RepresentativeWe are seeking a highly motivated and customer-focused Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for handling inbound calls from prospective customers and upselling existing ones while providing customers with information on client products and...

  • Inbound Sales Representative

    3 weeks ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Inbound Sales RepresentativeWe are seeking a highly motivated and customer-focused Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for handling inbound calls from prospective customers and upselling existing ones while providing customers with information on client products and...

  • Inbound Sales Representative

    2 days ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Inbound Sales RepresentativeAt ValorVIP, we're seeking a highly motivated and customer-focused Inbound Sales Representative to join our team. As a key member of our sales team, you will be responsible for handling inbound calls from prospective customers, providing exceptional customer service, and driving sales growth.Key Responsibilities:Handle...

  • Inbound Customer Service Representative

    3 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Inbound Cable Sales RepresentativeJoin MCI Careers and take on a challenging role as an Inbound Cable Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our commercial and public sector clients.Key Responsibilities:Handle inbound customer inquiries and resolve...

  • Inbound Helpdesk Representative

    2 weeks ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Inbound Helpdesk RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Inbound Helpdesk Representative to join our team. As an Inbound Helpdesk Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a positive experience for our...

  • Inbound Payment Processing Representative

    2 days ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Inbound Payment Processing RepresentativeWe are seeking a highly motivated and organized Inbound Payment Processing Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound customer inquiries, resolving payment-related issues, and providing exceptional customer service.Key...

  • Sales Representative

    3 weeks ago

    Dallas, Texas, United States HappyFox Full time

    Unlock Your Potential as a Sales Professional at HappyFoxAre you a driven and results-oriented sales professional looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and driving business growth? If so, we want to hear from you!As a Sales Representative at HappyFox, you will play a critical role...

  • Inbound Call Center Representative

    1 day ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Inbound Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused Inbound Call Center Agent to join our team at ValorVIP. As an Inbound Call Center Agent, you will be responsible for handling inbound calls, providing exceptional customer service, and resolving customer issues in a timely and professional manner.Key...

  • Sales Representative

    2 days ago

    Dallas, Texas, United States American Golf Cars Full time

    Job Title: Sales RepresentativeAt American Golf Cars, we are seeking a highly motivated and results-driven Sales Representative to join our team. As a key member of our sales team, you will play a crucial role in driving revenue growth and expanding our client base in the golf car industry.Key Responsibilities:Develop and maintain strong relationships with...

  • Sales Representative

    2 weeks ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Internet & Phone Sales RepresentativeJob Summary:We are seeking a highly motivated and results-driven Internet & Phone Sales Representative to join our team. As a Sales Representative, you will be responsible for handling inbound and outbound calls to new and existing customers, resolving support issues, and selling new products and services.Key...

  • Insurance Sales Representative

    3 weeks ago

    Dallas, Texas, United States Tower Hill Insurance Group Full time

    Job Title: Insurance Sales RepresentativeWe are seeking a highly motivated and experienced Insurance Sales Representative to join our team at Tower Hill Insurance Group. As a key member of our sales team, you will be responsible for selling various insurance products to members/policyholders and fostering relationships through providing excellent service.Key...

  • Sales Representative

    3 weeks ago

    Dallas, Texas, United States JM Hunter Group Full time

    Job OpportunityWe are seeking a highly skilled Outside Sales Representative to join our team at JM Hunter Group.Job SummaryThe ideal candidate will have a strong background in building products sales, with a proven track record of success in developing and maintaining customer relationships. The successful candidate will be responsible for managing product...

  • Coffee Sales Representative

    2 days ago

    Dallas, Texas, United States Acosta Sales & Marketing Full time

    Role OverviewWe are seeking a highly motivated and enthusiastic Coffee Sales Advisor to join our team as a Nespresso representative. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, showcasing the latest advancements in brewing technology, and driving sales of Nespresso's premium line of espresso and...

  • Retail Sales Representative

    2 weeks ago

    Dallas, Texas, United States European Wax Center Full time

    Job Title: Retail Sales RepresentativeWe are seeking a highly motivated and results-driven Retail Sales Representative to join our team at European Wax Center. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and building strong relationships with our guests.Key...

  • Sales Development Representative

    4 weeks ago

    Dallas, Texas, United States Wheeler Staffing Partners Full time

    Inside Sales Representative Job DescriptionAt Wheeler Staffing Partners, we are seeking a highly motivated and results-driven Inside Sales Representative to join our team.Job Summary:The Inside Sales Representative will be responsible for engaging with prospects, leads, and existing customers to build and grow sales. This role includes outbound calls, cold...

  • Contractor Sales Representative

    3 days ago

    Dallas, Texas, United States TAMKO Full time

    Job Title: Contractor Sales SpecialistTAMKO Building Products LLC is seeking a highly motivated and experienced sales professional to join our team as a Contractor Sales Specialist.Job Summary:The successful candidate will be responsible for promoting TAMKO products to contractors, builders, architects, and other industry professionals in the Dallas, TX...

  • Inbound P&C Insurance Agent

    2 weeks ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Inbound P&C Insurance AgentJob Summary:MCI is seeking a highly motivated and customer-focused Inbound P&C Insurance Agent to join our team. As an Inbound P&C Insurance Agent, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional...