Customer Service Ambassador

5 days ago


Midlothian, Texas, United States Papa John's Midlothian, TX Full time

Papa John's is seeking a motivated and team-oriented Customer Service Ambassador to join our team in Midlothian, TX.

As a Customer Service Ambassador, you will play a critical role in ensuring that customers receive exceptional service and have an enjoyable dining experience. You will be responsible for performing assigned workstation duties, including taking orders, preparing ingredients, and providing quality customer service through positive and professional interaction with customers by phone or in person.

About the Role:

  • This is a part-time/full-time position
  • The ideal candidate will have a high school diploma or equivalent and be willing to work flexible hours, including evenings and weekends
  • Serv-Safe/Local or State Food Service Certification is preferred but not required

Responsibilities:

  • Perform assigned workstation duties, including making quality products, preparing ingredients, taking orders, and providing quality customer service through positive and professional interaction with customers by phone or in person
  • Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift, and completing all closing duties, including cleaning, at the end of each shift
  • Accurately use the FOCUS System, process cash, and/or credit card transactions, and support sales efforts by suggestively selling to increase the check average when taking an order

Key Ingredients for Success:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of food preparation and safety procedures

We Offer:

  • An estimated salary range of $12-$15 per hour based on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for advancement and career growth within the company

Papa John's uses eVerify to confirm U.S. Employment eligibility.



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