Student Support Specialist II

2 days ago


San Marcos, California, United States Palomar College Full time
Job Summary

We are seeking a highly skilled and experienced Student Support Specialist II to join our team at Palomar College. This is a full-time, 40-hour per week position that requires a strong commitment to providing exceptional support services to our students.

Key Responsibilities
  • Assist and lead the work of student support staff, ensuring completeness, accuracy, and conformance with District and divisional standards.
  • Provide project and technical leadership in the development and implementation of special projects, including maintenance and use of specialized software.
  • Determine program eligibility for new and continuing students, monitor continuing students for adherence to program regulations, and advise students of requirements that must be met to maintain eligibility.
  • Schedule participants for counseling appointments, workshops, orientations, and special events, and perform research for students and counselors on specific student issues and articulation information.
  • Assess student records, review transcripts and course equivalency information, graduation articulation requirements, and transfer information, and provide students with transfer information, including deadlines, restrictions, and articulation agreements.
Requirements
  • Five years of increasingly responsible clerical and secretarial experience.
  • Equivalent to completion of the twelfth grade.
  • Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience.
Preferred Qualifications
  • Clerical and secretarial experience involving frequent public or student contact and familiarity with counseling, student assessment, eligibility, and matriculation requirements.
  • Completion of college-level coursework from an accredited college or university.
  • Bilingual (English and Spanish) verbal and written skills.
Working Conditions

The employee works under typical office conditions, and the noise level is usually quiet to moderate. Essential and marginal functions may require physical fitness requirements necessary to perform the job functions with or without accommodation.


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