Director of Operations

1 month ago


Chicago, Illinois, United States Levy Restaurants Full time
Job Summary

The Director of Operations is a key leadership role at Levy Restaurants, responsible for overseeing the day-to-day operations of our locations. This includes ensuring high standards of guest experience, safety, and financial performance.

Key Responsibilities
  • Proactively coach and motivate team members to deliver exceptional results
  • Identify opportunities for improvement and drive operational excellence
  • Build strong partnerships with location partners and stakeholders
  • Collaborate with regional and home office leadership to drive innovation and best practices
  • Deliver against financial goals and budgets
  • Coach and develop the operations management team
  • Represent Levy Restaurants at partner meetings and networking events
  • Oversee safety and sanitation protocols to ensure a safe and healthy environment
  • Review financial reports and develop action plans to achieve business goals
  • Lead the development of the location's food story and guest experience
  • Complete team member performance reviews and career development planning
  • Respond to emails and phone calls related to role responsibilities
Requirements
  • 5+ years of leadership experience in hospitality or retail
  • Bachelor's degree in Hospitality Management preferred
  • High level of computer literacy
  • Understanding of financial concepts
  • Passion for hospitality, food, and retail
  • Excellent interpersonal and stakeholder management skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Levy Restaurants is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and supported.



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