Current jobs related to Senior Technical Support Specialist - Clearwater - KnowBe4

  • Technical Software Support Specialist

    4 weeks ago

    Clearwater, United States WLT Software Enterprises, Inc. Full time

    Job OverviewWLT Software Enterprises, Inc. is seeking a highly skilled Technical Software Support Specialist to join our Client Service team. As a Technical Software Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their software needs are met, and resolving any technical issues that may...

  • Technical Support Specialist

    2 days ago

    Clearwater, United States Source 1 Solutions Full time

    Job DescriptionThis role involves providing technical support to clients through phone, email, and chat. The ideal candidate will have experience working in a fast-paced IT environment and be able to troubleshoot complex technical issues.Key Responsibilities:Assisting with technical questions and providing coaching and training to junior team...

  • Blood Bank Technical Support Specialist

    1 month ago

    Clearwater, Florida, United States SOFT COMPUTER CONSULTANTS Full time

    Job DescriptionSoft Computer Consultants is seeking a skilled Blood Bank Associate to join our team. This role involves providing technical support for Blood Bank and Donor systems, as well as laboratory theory and logic. The ideal candidate will have a strong understanding of Laboratory Information Systems (LIS) and computer science.Key...

  • Technical Support Specialist

    1 month ago

    Clearwater, United States GFI Software Full time

    Technical Support RepresentativeWe are seeking a highly skilled Technical Support Representative to join our team at VIPRE Security. As a Technical Support Representative, you will be responsible for providing technical support for VIPRE Antivirus and VIPRE Exchange to end users via phone, email, and chat.Key Responsibilities:Provide excellent customer...

  • Blood Bank Technical Support Specialist

    2 weeks ago

    Clearwater, Florida, United States SOFT COMPUTER CONSULTANTS Full time

    Job Title: Blood Bank Associate TSSAt Soft Computer Consultants, we are seeking a highly motivated and detail-oriented Blood Bank Associate TSS to join our team.Job Summary:This is an entry-level position that involves working with Blood Bank, Donor, and Laboratory theory and logic, with a focus on expanding and troubleshooting LIS skills.Key...

  • Technical Support Representative

    3 months ago

    Clearwater, United States GFI Software Full time

    Are you passionate about technology and looking to jump start your career? VIPRE Security is looking for a tech-savvy IT support representative who will respond to user questions via phone, email and chat.  We are located in Clearwater, FL (with easy commutes from Tampa or St. Pete), our environment is casual, and we offer a full benefits package! There...

  • LPN/Wellness Nurse

    4 days ago

    Clearwater, United States Solera Senior Living Full time

    About Solera Senior LivingWe are seeking a compassionate LPN/Wellness Nurse to join our team at Solera Senior Living. As a nurse, you will provide direct care to residents, delegate and supervise the care provided by medication care specialists, and administer medications as needed.ResponsibilitiesProvide daily supervision to assigned team members and...

  • Blood Bank Technical Support Specialist

    4 weeks ago

    Clearwater, FL, USA, United States Soft Computer Consultants Full time

    Job Title: Blood Bank Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Blood Bank Technical Support Specialist to join our team at Soft Computer Consultants. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients in the Blood Bank and Donor areas.Key...

  • Blood Bank Technical Support Specialist

    2 weeks ago

    Clearwater, FL, USA, United States Soft Computer Consultants Full time

    Job Title: Blood Bank Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Blood Bank Technical Support Specialist to join our team at Soft Computer Consultants. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients in the Blood Bank and Donor areas.Key...

  • Technical Assembly Specialist

    1 week ago

    Clearwater, United States The Reserves Network Inc Full time

    Job Title: Technical Assembly SpecialistJob Summary: We are seeking a skilled Technical Assembly Specialist to join our team at The Reserves Network Inc. As a Technical Assembly Specialist, you will be responsible for assembling and testing products according to precise guidelines.Key Responsibilities:* Perform detailed assembly work, ensuring accuracy and...

  • Medical Assistant

    7 days ago

    Clearwater, United States WICKSHIRE SENIOR LIVING GROUP Full time

    Job Summary:The Medical Assistant - Senior Care Specialist will provide warm and engaging personal care services, assistance, support, and companionship while administering proper medicine passing techniques. This part-time position is available for TWO DAYS, with hours and days being Friday and Saturday, 7a-3p.Key Responsibilities: Assist residents with...

  • IT Support Specialist

    4 weeks ago

    Clearwater, United States ProTek IT Solutions Full time

    Job DescriptionProTek IT Solutions is seeking a skilled IT Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing high-quality technical support to our clients across the US. With a focus on remote support services, you will work closely with our clients to troubleshoot and resolve technical issues,...

  • Technical Support Specialist

    7 days ago

    Clearwater, FL, United States AmeriLife Group, LLC Full time

    Job SummaryAs a Technical Supporter at AmeriLife Group, LLC, you will be responsible for providing top-notch support to end-users, ensuring their desktop, laptop, phone, and mobile device hardware and software needs are met.Key ResponsibilitiesProcess Level I and II team incidents and service requests in a timely manner, meeting established metrics and...

  • Blood Bank Technical Support Specialist

    1 week ago

    Clearwater, FL, USA, United States Soft Computer Consultants Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Blood Bank Technical Support Specialist to join our team at Soft Computer Consultants. This role will involve providing technical support for our Blood Bank and Donor systems, troubleshooting issues, and collaborating with other team members to deliver timely and satisfactory resolutions to...

  • IT Support Specialist

    2 days ago

    Clearwater, United States Digital South Communications I Full time

    Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Digital South Communications, Inc. As a Help Desk Engineer, you will be responsible for providing technical support to our clients for their IT and VoIP needs.Key Responsibilities:Provide technical support for IT and VoIP-related incidents, requests, and...

  • Senior Onboarding Specialist

    4 days ago

    Clearwater, Florida, United States Directions for Living Full time

    At Directions for Living, we are seeking a highly skilled Senior Onboarding Specialist to join our team. This role will play a crucial part in the successful integration of new team members into our organization.The Senior Onboarding Specialist will be responsible for guiding new hires through their first 90 days, ensuring they are well-acquainted with their...

  • Cybersecurity Support Specialist

    4 days ago

    Clearwater, United States GFI Software Full time

    We are seeking a highly skilled Cybersecurity Support Specialist to join our team at GFI Software. The ideal candidate will have a passion for technology and a strong background in IT support.The Technical Support Representative is responsible for providing technical support for VIPRE Antivirus and VIPRE Exchange to end users via phone, email and chat.Key...

  • Technical Project Coordinator

    2 months ago

    Clearwater, United States Pinellas County FL Full time

    Job SummaryWe are seeking a highly skilled Data Analysis Specialist to join our team at Pinellas County FL. As a key member of our organization, you will play a critical role in advancing technology, implementing, upgrading, and testing software throughout our Business & Customer Services Division.Key ResponsibilitiesInitiate, plan, coordinate, and oversee...

  • Senior Fraud Intelligence Specialist

    3 weeks ago

    Clearwater, Florida, United States Bank OZK Full time

    Job Title: Senior Fraud Intelligence SpecialistBank OZK is seeking a highly skilled Senior Fraud Intelligence Specialist to join our team. As a key member of our Bank Security and Investigations department, you will be responsible for developing and implementing fraud prevention functions and strategies to protect our customers and the bank.Key...

  • Desktop Support Specialist

    1 month ago

    Clearwater, United States Apex Systems Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Apex Systems. As a key member of our IT team, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals.Key ResponsibilitiesMaintain and upgrade hardware and software systems, ensuring optimal...

Senior Technical Support Specialist

2 months ago

Clearwater, United States KnowBe4 Full time

About KnowBe4

KnowBe4 stands as a leading global provider of security awareness training and anti-phishing solutions, dedicated to enhancing the cybersecurity posture of organizations. Our mission revolves around empowering employees to make informed security choices, contributing to a safer digital landscape for everyone.

As a recognized top workplace for diversity and inclusion, KnowBe4 promotes a culture of transparency, accountability, and continuous improvement. Whether you are part of our remote workforce or engaged on-site, each day at KnowBe4 is enriched with collaborative initiatives, engaging activities, and opportunities for personal and professional growth.

We are looking for candidates for the role of Advanced Support Technician, who will be instrumental in assisting our clients with software and technical challenges. In close collaboration with Customer Success Managers and Sales Representatives, you will provide expert assistance to resolve intricate issues related to our security platform, ensuring an optimal user experience.

Key Responsibilities:

  • Support clients in the deployment and customization of the security platform
  • Address technical inquiries swiftly and accurately
  • Work alongside internal teams to provide insights for platform improvements
  • Effectively communicate with clients to identify and resolve issues
  • Prioritize and tackle technical challenges promptly
  • Conduct technical presentations and product demonstrations
  • Offer training and support to colleagues and end-users

Required Qualifications:

  • Experience in the IT security sector
  • Strong analytical and troubleshooting capabilities
  • Exceptional communication and organizational skills
  • Ability to work both independently and as part of a team

Benefits:

At KnowBe4, we provide a comprehensive benefits package that includes bonuses, insurance options, paid time off, parental leave, tuition reimbursement, and more. Join us in a modern and dynamic work environment where innovation and teamwork flourish.

Equal Opportunity Employer:

KnowBe4 is committed to being an equal opportunity employer, welcoming individuals from diverse backgrounds and experiences. We strive to create a workplace that celebrates diversity and fosters inclusivity for all.

Contribute to the evolution of cybersecurity with KnowBe4.