Customer Service Representative
2 weeks ago
At David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.
Key Responsibilities:- Provide exceptional customer service through phone, email, and in-person interactions
- Resolve customer complaints and concerns in a professional and empathetic manner
- Collaborate with the sales team to ensure seamless customer experiences
- Process transactions accurately and efficiently
- Maintain a high level of product knowledge and stay up-to-date on company policies and procedures
- High school diploma or equivalent required
- 1-2 years of retail experience in an apparel or service environment preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Competitive hourly pay rates and team bonus
- Generous team member discount
- Dayforce Wallet - get paid early
- Vision care and supplemental insurances
- 401K program and discounts for home and auto insurance
We're an equal opportunity employer and welcome applicants from diverse backgrounds. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply.
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