Customer Service Representative

2 weeks ago


San Diego, California, United States David's Bridal Full time
Customer Service Representative

At David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Resolve customer complaints and concerns in a professional and empathetic manner
  • Collaborate with the sales team to ensure seamless customer experiences
  • Process transactions accurately and efficiently
  • Maintain a high level of product knowledge and stay up-to-date on company policies and procedures
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of retail experience in an apparel or service environment preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing situations
Benefits:
  • Competitive hourly pay rates and team bonus
  • Generous team member discount
  • Dayforce Wallet - get paid early
  • Vision care and supplemental insurances
  • 401K program and discounts for home and auto insurance

We're an equal opportunity employer and welcome applicants from diverse backgrounds. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply.



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