Medical Assistant Coordinator

4 days ago


Irvine, California, United States SAND CANYON MEDICAL GROUP Full time
Job Title: Medical Assistant Coordinator

We are seeking a detail-oriented and customer-focused Medical Assistant Coordinator to join our team at Sand Canyon Medical Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical environment.

The ideal candidate will have a minimum of 1 year of experience as a medical Front Office Receptionist and possess strong organizational skills, with the ability to multitask and prioritize tasks effectively. You will also be proficient in office equipment, such as fax machines, copiers, and iPads, and have excellent written and verbal communication skills.

Key Responsibilities:
  • Greet and welcome patients and visitors as soon as they arrive at the office.
  • Perform the patient check-in check out process.
  • Assist patients with initial paperwork.
  • Answer, screen, and forward incoming phone calls.
  • Confirm patient appointments.
  • Schedule and coordinate patient appointments.
  • Insurance verifications and authorizations.
  • Maintain in-depth knowledge and command of all offered services.
  • Ensure reception area is tidy and presentable.
  • Receive, sort, and distribute daily mail / deliveries.
  • Accurately input patient data with high attention to detail.
  • Assist patients with paperwork.
  • Answer patients' queries and ensure quality customer service.
  • Ensure patient satisfaction at all times.
  • Collaborate with other staff.
  • Ensure patient record safety.
  • Maintain all records in accordance with HIPAA requirements as well as internal confidentiality requirements.

Requirements:
Qualifications/Experience
  • Minimum 1-year proven work experience as a medical Front Office Receptionist.
  • Hands-on experience with office equipment (i.e., fax machine, copier, iPad, etc.).
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Strong multitasking and time-management skills, with the ability to prioritize tasks.
  • Demonstrated experience of delivering excellent customer service.
  • Collaborate successfully with patients and team members.
  • Experience working in a fast-paced environment.
  • Strong desire to provide the best possible patient experience.
  • Operates with the highest level of ethics, integrity, and confidentiality.


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