Community Outreach Liaison

3 days ago


Riverside, California, United States Bright Insights Full time
Job Overview

Bright Insights is seeking a highly motivated and customer-focused Enrollment and Community Outreach Coordinator to join our team. As a key member of our outreach team, you will play a vital role in educating community members about the benefits of our federal life-line program and helping them navigate the enrollment process.

As an Enrollment and Community Outreach Coordinator, you will be responsible for:

  • Providing exceptional customer service and support to community members
  • Qualifying potential community members for our benefits
  • Answering questions and addressing concerns in a timely and efficient manner
  • Engaging with community members in a warm and friendly way to build trust and rapport
  • Staying up-to-date with new policies, procedures, and promotions through daily meetings and webinars

Requirements for the Enrollment and Community Outreach Coordinator role include:

  • A high school diploma or equivalent
  • Prior experience in customer service, sales, or community outreach
  • A flexible schedule and willingness to work non-traditional hours
  • Critical thinking, evaluation, and analytical skills
  • A record of meeting and exceeding sales goals
  • Strong verbal and written communication skills
  • Excellent interpersonal skills
  • The ability to stand for extended periods of time


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