Retail Floor Supervisor
2 weeks ago
The Retail Floor Supervisor plays a crucial role in overseeing the daily operations of the store and is responsible for ensuring a seamless shopping experience for customers. This position requires a proactive leader who can effectively manage staff and operations in the absence of senior management.
Company OverviewAce Retail Holdings, a prominent player in the hardware retail sector, operates the Westlake Ace Hardware chain, which is renowned for its commitment to customer service and community engagement. With a rich history and a network of over 150 stores nationwide, we pride ourselves on our core values of Service, Passion, Respect, Integrity, Teamwork, and Excellence.
Key Responsibilities- Customer Engagement: Foster a welcoming environment by greeting customers and assisting them with inquiries. Address customer concerns promptly and professionally.
- Store Management: Supervise daily store operations, ensuring a clean and organized environment. Responsible for opening and closing procedures.
- Team Leadership: Guide and support team members, facilitating training and development opportunities. Encourage collaboration and communication among staff.
- Inventory Control: Assist in managing stock levels and ensure accurate receiving and merchandising of products. Conduct regular inventory checks.
- Safety and Compliance: Uphold safety standards and ensure compliance with company policies and procedures.
The ideal candidate will possess a high school diploma or equivalent, with prior experience in retail management preferred. Strong communication skills and the ability to lead a team are essential. Physical requirements include standing, walking, and lifting up to 25 lbs.
CompensationThe position offers a competitive hourly wage, reflecting the importance of the role within our organization.
Westlake Ace Hardware is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.
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