Hotel Housekeeping Operations Coordinator

5 days ago


Chandler, Arizona, United States River Gaming Enterprises, LLC Full time

**Hotel Housekeeping Dispatcher Role**

**Job Summary**

We are seeking a skilled Hotel Housekeeping Dispatcher to join our team at River Gaming Enterprises, LLC. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel dispatch office.

**Key Responsibilities**

  • Answer all incoming calls for housekeeping services and relay information to the appropriate team members or departments.
  • Coordinate all radio communication from housekeeping to the relevant teams or departments.
  • Provide administrative assistance to the Housekeeping Department, including inputting, updating, and maintaining room statuses in Opera.
  • Manage laundry invoicing and reconciliations, as well as receive and record housekeeping supply orders.
  • Assist with Lost and Found processes and prepare new hire packets with employee forms.
  • Conduct business in a professional manner and maintain a dependable work attendance record.

**Requirements**

  • Guest service and interaction experience required.
  • Knowledge of phone systems and general office equipment preferred.
  • Ability to type and handle multiple phone calls required.
  • Strong attention to detail, excellent guest service skills, and strong organizational skills.
  • Ability to establish and maintain effective working relationships and gain the cooperation of guests, employees, and fellow staff members.

**What We Offer**

As a Hotel Housekeeping Dispatcher at River Gaming Enterprises, LLC, you will have the opportunity to work in a dynamic and fast-paced environment, providing excellent guest service and contributing to the success of our hotel operations team.



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