Hotel Housekeeping Operations Coordinator
5 days ago
**Hotel Housekeeping Dispatcher Role**
**Job Summary**
We are seeking a skilled Hotel Housekeeping Dispatcher to join our team at River Gaming Enterprises, LLC. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel dispatch office.
**Key Responsibilities**
- Answer all incoming calls for housekeeping services and relay information to the appropriate team members or departments.
- Coordinate all radio communication from housekeeping to the relevant teams or departments.
- Provide administrative assistance to the Housekeeping Department, including inputting, updating, and maintaining room statuses in Opera.
- Manage laundry invoicing and reconciliations, as well as receive and record housekeeping supply orders.
- Assist with Lost and Found processes and prepare new hire packets with employee forms.
- Conduct business in a professional manner and maintain a dependable work attendance record.
**Requirements**
- Guest service and interaction experience required.
- Knowledge of phone systems and general office equipment preferred.
- Ability to type and handle multiple phone calls required.
- Strong attention to detail, excellent guest service skills, and strong organizational skills.
- Ability to establish and maintain effective working relationships and gain the cooperation of guests, employees, and fellow staff members.
**What We Offer**
As a Hotel Housekeeping Dispatcher at River Gaming Enterprises, LLC, you will have the opportunity to work in a dynamic and fast-paced environment, providing excellent guest service and contributing to the success of our hotel operations team.
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