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Customer Service Representative

1 month ago

Decatur, Illinois, United States FedEx Full time

Key Responsibilities:

As a Retail Customer Service Associate at FedEx, you will be responsible for following instructions from supervisors and assisting other team members in performing store functions. You will also assist in the training of store team members and demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs. Additionally, you will be expected to work collaboratively with the team to achieve sales and customer satisfaction goals.

Key Skills:

Excellent communication and customer service skills
Ability to work in a fast-paced environment
Strong teamwork and collaboration skills
Ability to adapt to changing situations

What You Will Gain:

Opportunity to work with a leading logistics company
Chance to develop your customer service and teamwork skills
Opportunity to work in a dynamic and fast-paced environment