Customer Service Representative
4 days ago
We are seeking a highly motivated Customer Service Representative to join our team. As an Insurance and Financial Services Professional, you will play a key role in helping customers achieve their goals through personalized service and expert guidance.
In this role, you will have the opportunity to develop leads, schedule appointments, identify customer needs, and market appropriate products and services. You will also establish customer relationships and follow up with customers as needed, using a customer-focused approach to educate them about insurance options.
A successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment. If you are passionate about delivering exceptional customer service and have a strong interest in marketing products and services based on customer needs, we encourage you to apply for this exciting opportunity.
The estimated salary for this position is $40,000 - $60,000 per year, depending on experience. Additionally, you will receive paid time off, hourly pay plus commission/bonus, and opportunities for advancement within our agency.
Key Responsibilities:
• Develop leads and schedule appointments with potential customers
• Identify customer needs and market appropriate products and services
• Establish customer relationships and follow up as needed
• Use a customer-focused approach to educate customers about insurance options
• Work effectively in a team environment to achieve sales goals
Requirements:
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented with a focus on delivering exceptional customer service
• Detail oriented with a keen eye for detail
• Proactive in problem solving with a results-driven approach
• Ability to learn computer functions and work in a fast-paced environment
Benefits:
• Paid time off (vacation and personal/sick days)
• Hourly pay plus commission/bonus
• Opportunity for advancement within our agency
• English and Spanish bilingual required*
*English and Spanish bilingualism is a requirement for this role due to the nature of the business and the need to communicate effectively with customers from diverse backgrounds.
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