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Banking Center Manager
2 months ago
Bank OZK is seeking a highly skilled Banking Center Manager to lead our retail banking team. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategies to improve customer satisfaction, and fostering a positive work environment.
Key Responsibilities:- Manage and lead a team of retail banking professionals to achieve business objectives and deliver exceptional customer service.
- Develop and implement strategies to drive business growth, improve customer satisfaction, and increase revenue.
- Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes to enhance operational efficiency.
- Monitor and analyze key performance indicators (KPIs) to measure team performance and identify areas for improvement.
- Provide coaching and development opportunities to team members to enhance their skills and knowledge.
- Bachelor's degree or equivalent experience.
- Minimum 1 year of retail banking experience, with a proven track record of business growth and customer satisfaction.
- Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and business growth.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to make a real difference in the lives of our customers and communities.
Bank OZK is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
