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Customer Service Representative

2 months ago


Hastings, Nebraska, United States Heritage Group Inc Full time
Job Overview

Join our team at Heritage Group Inc as a Customer Service Representative in the banking sector. This role is essential in delivering exceptional service to our clients and managing their financial transactions.

Key Responsibilities:
  • Process customer transactions including deposits, withdrawals, transfers, and balance inquiries.
  • Assist in the opening and closing of various account types such as checking, savings, and certificates of deposit.
  • Provide outstanding customer support to clients utilizing internet, mobile, and telephone banking services.
Experience Requirements:
  • A minimum of one year of experience in cash handling is preferred.
  • At least one year of experience in a customer service role is required.
Essential Skills:

The ideal candidate will possess the following attributes:

  • Self-motivated with the ability to work independently.
  • A positive attitude and a strong work ethic.
  • Excellent organizational and time management capabilities.
  • Ability to manage multiple tasks with accuracy.
  • High attention to detail.
  • Strong verbal communication skills.
Employee Benefits:

We offer a comprehensive benefits package that includes:

  • 401(k) Retirement Plan with company matching contributions.
  • Paid time off that increases with tenure.
  • Paid maternity and parental leave.
  • Flexible work/life balance options.
Work Schedule:

This position requires availability Monday through Friday, with a Saturday rotation.

Compensation:

Salary will be determined based on the candidate's experience.