Claims Assessment Specialist
2 weeks ago
Position Type: Direct Hire
Location: Montebello, CA (Hybrid after initial training onsite is completed)
Hourly Rate: $24 - $30/HR based on experience
Available Schedules: 6AM - 3PM, 7AM - 4PM, 8AM - 5PM
Job Responsibilities- Evaluate and adjudicate medical claims in accordance with managed care protocols.
- Conduct payment reconciliations and adjustments linked to retroactive contract modifications and fee schedule updates.
- Address claims payment discrepancies through the Provider Dispute Resolution (PDR) process and respond to inquiries regarding claims incidents.
- Identify underlying causes of claims payment inaccuracies and report findings to management.
- Generate and compile reports detailing root causes of PDRs and incidents.
- Collaborate with various departments and providers to effectively resolve claims-related challenges.
- Process medical claims, both professional and institutional, ensuring compliance with relevant Federal and State regulations based on the member's Line of Business.
- Interpret and analyze DOFRs to confirm financial risk for payment.
- Review provider contracts to ensure accuracy in payment and denial processes.
- Understand and apply Medi-Cal and Medicare Fee Schedules.
- Rectify claims payment or denial errors identified by the Claims Auditor prior to payment runs.
- Maintain an error accuracy rate of under 3%.
- Communicate effectively with Claims Management regarding provider, fee schedule, eligibility, authorization, or system-related issues.
- Assist in developing business rules and training to enhance the efficiency and accuracy of the Claims Department.
- Coordinate with the Recovery Department on any detected overpayments.
- Participate in monthly departmental meetings and provide constructive feedback as needed.
- Perform additional duties as assigned.
- High School Diploma or GED required.
- Minimum of 2 years of claims processing experience in a managed care setting.
- Knowledge of Medi-Cal regulations is essential.
- Preferred familiarity with Medicare and Commercial rules and regulations.
- Understanding of medical terminology is necessary.
- Ability to read and interpret DOFRs and contracts.
- Proficiency in reading CMS-1500 and UB-04 forms.
- Strong organizational and mathematical skills are required.
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