Physician Operations Director
22 hours ago
AlignMed Partners is seeking a highly organized and self-motivated Director of Physician Operations to join our team. The successful candidate will be responsible for maintaining accurate information in the CRM/ZOHO and other systems to support business operations.
Key Responsibilities- Establish and maintain relationships with providers to include employed physicians, contracted physicians (FFS), and medical directors.
- Partner closely with center and market leadership to understand and to understand physician staffing needs, ensuring alignment of clinical and operational goals and collaboration.
- Negotiate contract terms and prepare the appropriate agreements or contracts for prospective providers.
- Identifies, develops, implements and executes strategies for recruiting targeted physicians, in collaboration with internal recruiters through bi-weekly meetings and Zoho Leads module, and attending medical conferences and recruiting events.
- Conducts interviews with candidates. Coordinates physician interviews with key center and regional staff.
- Monitors payer credentialing process for new providers and communicates with appropriate parties for provider start date.
- Coordinates with the Training Ed Specialist, HR, and Clinical Education to ensure a smooth onboarding process.
- Identifies performance management opportunities with current providers, to include employed physicians, contracted physicians (FFS), and medical directors.
- Works closely with Regional Medical Director (RMD) to create a plan of development as necessary with current providers, to include employed physicians, contracted physicians (FFS), and medical directors.
- Analyzes and monitors key performance indicators (KPIs) for AMP providers, including but not limited to physician productivity, admissions, rehospitalizations, provider turnover, market penetration, patient census, billing, documentation, time off, continuing medical education, and incentive compensation plan goals.
- Incorporates operator indication reports (e.g., red flag reports) as needed. Proactively communicates relevant trends and insights to providers.
- Collaborates with medical leadership, RMDs, to prepare data to present to providers with quality and outcome expectations, including but not limited to; productivity, time to sign notes, quality gap closure, 5 Star QM, AWV and ACP completion.
- DPO schedules and facilitates the meetings with RMD and the provider at a minimum of quarterly.
- Coordinates communication in conjunction with the Chief Medical Officer, any necessary operational information for any Medical Director or AMP provider.
- Oversees ACO Providers progress with satisfying requirements to be eligible for the Medicare Shared Savings Program (MSSP) including but not limited to reviewing weekly reports.
- Coordinate attribution visits in centers with employed APPs only. Attend LTCACO meetings as scheduled. Focuses on annual goals, benchmarking, PDPM, plurality and attribution, QM overview.
- Collaborates with clinical leadership and center leadership to develop processes that will continue to define the AMP Medical Model in the facility and create opportunities to increase- AMP patient census in each facility.
- Bachelor's Degree preferred with consideration for equivalent professional experience, including 3+ years of healthcare industry experience, preferably with an emphasis in provider relations and operations.
- Able to travel as needed with a personal vehicle and valid driver's license.
- Out of town travel: 25%
- Knowledge and understanding of the physician practice operations and experience in drafting, negotiating and closing physician contracts.
- Excellent communication skills; written, and verbal
- Excellent interpersonal skills and professionalism in a high-volume environment is required.
- Effective Team building skills
- Working knowledge of desktop software applications (MS Office, Google Drive, EMR/EHR)
- Capable of resolving interpersonal conflicts with the support of the team
- Ability to apply a solution-focused approach to problem solving
- Ability to manage multiple projects and communication streams simultaneously
- Well-developed analytical skills, including but not limited to data analysis and the ability to translate complex data into actionable insights
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