Insurance Sales and Customer Support Specialist

1 week ago


Munster, Indiana, United States Joe Labella - State Farm Agent Full time
Join Our Team

We are a growing team of professionals dedicated to providing exceptional customer service and insurance solutions to our clients. As a State Farm Agent Team Member, you will play a vital role in helping us achieve our goals and exceed customer expectations.

Responsibilities:
  • Customer Service: Provide prompt, accurate, and friendly service to customers.
  • Insurance Sales: Use a customer-centric approach to educate customers about insurance options and respond to their inquiries regarding policy changes, transfers, and billing clarification.
  • Team Collaboration: Work collaboratively as part of a team to achieve sales and customer satisfaction goals.
Requirements and Qualifications:
  • Communication Skills: Excellent communication and interpersonal skills.
  • Technical Skills: Ability to learn computer functions and navigate software applications.
  • Problem-Solving Skills: Proactive problem-solving skills and attention to detail.
  • Customer Focus: Dedication to providing exceptional customer service and exceeding customer expectations.
  • Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities.
Compensation and Benefits:
  • Salary: A competitive salary of $45,000 - $65,000 per year, depending on experience.
  • Benefits: Paid time off (vacation and personal/sick days), flexible hours, and opportunities for professional growth and development.


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