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Automotive Cashier/Customer Service Representative

2 months ago


Smithtown, New York, United States King O'Rourke Automotive Group Full time

**About Us**

King O'Rourke Automotive Group is a leading automotive dealership in the industry, committed to providing exceptional customer service and a positive work environment for our employees.

**Job Summary**

We are seeking a highly skilled and customer-focused Automotive Cashier/Customer Service Representative to join our Service Department team. As a key member of our team, you will be responsible for providing excellent customer service, processing transactions, and ensuring a seamless experience for our customers.

**Key Responsibilities**

  • Greet and Assist Customers: Welcome customers, answer questions, and provide assistance with vehicle loaners and other services.
  • Process Transactions: Accurately process payments, handle cash, and manage paperwork.
  • Fleet Management: Assist with the management of loaner vehicles, ensuring they are properly maintained and available for customers.
  • Team Collaboration: Work closely with internal teams to ensure seamless communication and efficient service delivery.
  • Communication: Provide professional, friendly, and efficient communication with customers, callers, and visitors.

**Requirements**

  • Excellent Communication Skills: Possess good verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
  • Basic Computer Skills: Have basic computer skills and the ability to learn our systems and processes.
  • Valid Driver's License: Possess a valid driver's license with a good driving record.
  • Initiative and Teamwork: Demonstrate a high level of initiative and ability to work collaboratively as part of a team.
  • Customer Satisfaction: Possess top customer satisfaction skills and the ability to multi-task.

**What We Offer**

  • Competitive Pay: Receive competitive pay and quarterly bonuses.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, 401(k) with matched dollars, and more.
  • Opportunities for Growth: Develop your skills and advance your career with our company.

**Equal Opportunity Employer**

King O'Rourke Automotive Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.