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Store Operations Manager
2 months ago
We are seeking a highly skilled and experienced Store Operations Manager to join our team at City Market. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our grocery department, ensuring that our customers receive an exceptional shopping experience.
Key Responsibilities- Customer Experience: Create a positive and welcoming environment for our customers, ensuring that their needs are met and exceeded.
- Team Leadership: Supervise and direct the activities of our grocery team, providing guidance and support to ensure that they are equipped to deliver excellent customer service.
- Inventory Management: Oversee the inventory process, ensuring that our shelves are fully stocked and that our customers have access to the products they need.
- Store Operations: Manage the day-to-day operations of the store, including scheduling, staffing, and maintaining a safe and clean environment.
- Performance Management: Develop and implement performance goals for the department, empowering our team members to meet or exceed targets.
- Training and Development: Provide training and development opportunities for our team members, ensuring that they have the skills and knowledge needed to succeed in their roles.
- Communication: Communicate effectively with our customers, team members, and store management, ensuring that everyone is informed and aligned with our goals and objectives.
- Education: High school education or equivalent preferred.
- Experience: Management experience preferred, with a strong background in grocery or retail operations.
- Skills: Effective communication skills, knowledge of basic math, and ability to handle stressful situations.