Healthcare Accounts Receivable Professional

3 weeks ago


Miami, Florida, United States KIDZ MEDICAL SERVICE. Full time
About the Role

As a Healthcare Accounts Receivable Specialist at KIDZ Medical Services, you will play a crucial role in delivering exceptional patient experience and ensuring timely and accurate responses to guarantor statements. Your primary focus will be on providing courteous and effective support primarily over the phone and email, addressing inquiries related to medical bills.

Key Responsibilities:

  • Provide detailed information regarding patients' medical bills
  • Verify healthcare insurance information
  • Process payments and establish payment plans to support financial arrangements
  • Train new team members and identify retraining opportunities
  • Address and resolve customer complaints, concerns, and inquiries in a timely manner
  • Build effective relationships with customers, educating them about Kidz Medical Services and their health insurance

Requirements:

  • High school diploma or equivalent
  • Minimum of 3 years of related experience; medical billing experience strongly preferred
  • Excellent customer service, verbal, and written communication skills
  • Exceptional organizational skills, with the ability to manage priorities and workflow
  • Proficiency in understanding and following written and verbal instructions
  • Bilingual skills required
  • Acute attention to detail and adaptability to changing priorities

We offer a competitive compensation package, including an estimated $45,000 - $55,000 per year, depending on experience. Benefits include medical, dental, vision, life, and disability insurance, 401(k) and profit sharing, PTO and paid holidays, flexible schedule, and paid parking.

About Us:

KIDZ Medical Services is a private, physician-owned and university-affiliated medical group specialized in providing pediatric, neonatal, and obstetrical healthcare. We are proud and privileged to have served the South Florida community since 1988, in partnership with leading health systems in our region. Our team provides high-quality, cost-effective, and compassionate medical care using evidence-based tools, proficient training, clinical research, and state-of-the-art medical technology.



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