Technical Support Specialist

2 weeks ago


Santa Cruz, California, United States Santa Cruz County Office of Education Full time
Job Summary

This position will provide technical support to the Santa Cruz County Office of Education, including installation, diagnosis, maintenance, and training for microcomputer technology and telecommunications systems. The successful candidate will work independently and as part of a team to ensure the smooth operation of these systems.

Key Responsibilities
  • Provide technical support for microcomputer technology and telecommunications systems
  • Install, diagnose, and maintain microcomputer and data communications equipment
  • Provide training and technical assistance to staff
  • Travel to various school districts and sites to provide technical support
Requirements
  • Completion of two years of college
  • Two years of experience in an information technology environment involving microcomputers and telecommunication support
  • Possession of a valid California driver's license and appropriate vehicle operation insurance
Benefits

Employees assigned to this schedule are entitled to receive vision, dental, and medical coverage for the employee and their dependents. Employees have a choice between various medical plans, and each plan may have an employee premium contribution amount for which the employee can utilize a tax-sheltered Section 125 Plan. Retirement benefits are accrued through the Public Employee Retirement System (CalPERS). CalPERS members are required to pay their portion of the retirement plan. The employee also receives long-term disability insurance and life insurance.

Additional Information

The Santa Cruz County Office of Education provides an Associate Degree stipend of $375, a Bachelor's Degree stipend of $750, a Master's Degree stipend of $1,500, a Doctorate Degree (no Master's) of $1,500, or a Doctorate Degree (with Master's) of an additional $400 per year for eligible employees. Degree stipend is prorated based upon full-time equivalent.



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