Patient Experience Manager
3 weeks ago
Revolutionizing Food Allergy Care: A Leadership Opportunity in Customer Service
About the JobThe Food Allergy Institute is a cutting-edge research and clinical care center dedicated to transforming food allergy treatment. We are seeking an exceptional leader to join our team as Director of Customer Service. In this role, you will drive patient experience initiatives, analyze patient feedback, and develop strategies to improve service delivery processes.
Key Responsibilities- Patient Experience Strategy: Develop and implement a patient-first strategy, ensuring that patients receive exceptional care throughout their journey with us.
- Service Quality: Analyze patient feedback, identify areas for improvement, and develop strategies to enhance service quality.
- Team Management: Build, coach, and manage a high-performing team focused on delivering exceptional customer experiences.
- Bachelor's degree in healthcare administration, business, communications, customer service management, or a related field.
- 7+ years of experience in customer service, patient experience, or healthcare management roles, with at least 3 years in a leadership position.
- Proven experience in leading patient experience or customer excellence initiatives, preferably in a healthcare or medical setting.
We offer a competitive salary of $95,000 - $130,000 per year, depending on experience, along with a comprehensive benefits package, including medical, dental, and vision insurance, generous paid time off, company-paid holidays, and sponsored employee events.
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Patient Experience Specialist
3 weeks ago
Long Beach, California, United States The Joint Chiropractic Full timeSales and Customer ServiceThis Sales and Customer Service role at The Joint Chiropractic is an exciting opportunity for individuals who are passionate about helping others and delivering exceptional patient experiences.As a member of our team, you will be responsible for gaining memberships, meeting sales goals, and providing world-class service to our...
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Patient Experience Coordinator
1 day ago
Long Beach, California, United States Guaranteed Health Full timeRequired Skills and QualificationsThe successful candidate will possess the following skills and qualifications:CHW Certification or ability to complete Certification within 6 months of employmentProven experience as an in-person marketer or community liaisonDemonstrated ability to work effectively with community partners, healthcare professionals, patients,...
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Patient Services Manager
3 weeks ago
Long Beach, California, United States THE CHILDREN'S CLINIC Full timeAbout Us:THE CHILDREN'S CLINIC has been serving the community since 1939, providing quality care to children, adolescents, and adults. As a leader in healthcare, we're committed to addressing disparities in health and delivering exceptional patient care. Join our team as a Patient Services Manager and contribute to our mission!Responsibilities:Oversee...
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Nutrition Patient Care Manager
4 weeks ago
Long Beach, California, United States CommonSpirit Health Full timeJob Title:We are seeking an experienced Nutrition Patient Care Manager to join our team at Dignity Health St. Mary Medical Center in Long Beach, California.About Us:This hospital is part of CommonSpirit Health, a nonprofit health system dedicated to delivering compassionate care and promoting health equity.Key Responsibilities:You will oversee the nutrition...
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Customer Experience Manager
2 days ago
Long Beach, California, United States Atrium Hospitality Full timeCompany OverviewAtrium Hospitality is a leading hospitality provider, dedicated to delivering exceptional guest experiences. As a Guest Service Manager, you will be part of our team that strives to make every stay with us unforgettable.
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Long Beach, California, United States West Dermatology Full timeJoin a Vibrant CommunityLong Beach offers a beautiful waterfront playground surrounded by a diverse community. As a Dermatologist at West Dermatology's Laser Skin Care Center, you will have the opportunity to connect with patients from all walks of life and contribute to the well-being of your community.About the AreaThe city boasts a range of attractions,...
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Patient Experience Specialist
4 weeks ago
Laguna Beach, California, United States Health in Balance Full timeKey ResponsibilitiesSchedule appointments and manage patient recordsProvide exceptional customer service and communicate effectively with patients and staffManage waiting room and facilities to ensure a positive patient experienceProcess payments and update patient informationMaintain charts in an orderly fashion and ensure accuracyThe estimated salary for...
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Patient Experience Specialist
3 weeks ago
Redondo Beach, California, United States Kimberly Marran DDS Inc Full timeJoin Our TeamWe are excited to welcome a new Front Desk professional to our team at Kimberly Marran DDS Inc! As a key member of our front office team, you will be responsible for delivering exceptional patient experiences, managing patient flow, and utilizing dental practice management software effectively.Key RequirementsBachelor's degree or equivalent...
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Patient Engagement Manager
3 days ago
Long Beach, California, United States Blue Shield of California Full timeBlue Shield of California is seeking a Clinical Services Coordinator to join our team. In this role, you will be responsible for coordinating Initial Health Appointments for Medi-Cal members.Key Qualifications:High school diploma or equivalentAt least 3 years of relevant experience in healthcare or a related fieldStrong communication and interpersonal...
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Customer Experience Manager
5 days ago
Long Beach, California, United States Molina Healthcare Full timeJob OverviewMolina Healthcare is a leading healthcare organization dedicated to providing quality services to our members and providers. As a key member of our team, you will play a vital role in ensuring exceptional customer experiences through effective issue resolution, product information, and continuous improvement.Responsibilities• Resolve complex...
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Medical Spa Client Experience Manager
3 weeks ago
Long Beach, California, United States Kalologie Long Beach Full timeJob OverviewWe are seeking a highly skilled Front Desk Associate to join our team at Kalologie Long Beach. As the first point of contact for our clients, you will play a crucial role in shaping their experiences.The successful candidate will possess excellent communication skills, a friendly demeanor, and a keen eye for detail. They will be proficient in...
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Customer Experience Manager
22 hours ago
Long Beach, California, United States Harbor Auto Group Full timeAre you a sales professional looking for a new challenge? Do you have a track record of success in automotive sales or a related field? If so, we may have the perfect opportunity for you!About UsHarbor Auto Group is a family-owned dealership with a long history of serving the local community. We pride ourselves on creating a positive and inclusive work...
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Patient Advocate
6 days ago
Long Beach, California, United States HealthCHEC Full timeJob SummaryWe are seeking a compassionate and skilled Patient Advocate to join our team at Healthcare in Action.About the RoleThe Patient Advocate will work closely with our staff and clients to provide personalized support and guidance. Key responsibilities include:Building trust and rapport with clients through empathetic communication and active...
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Patient Care Specialist
4 weeks ago
Long Beach, California, United States CVS Health Full time**Job Description**We are seeking a highly skilled and compassionate Staff Pharmacist to join our team at CVS Health.The base salary for this position is: $65,000 - $80,000 per yearAs a member of our team, you will have the opportunity to make a meaningful impact on the lives of our patients and customers while advancing your career in the pharmaceutical...
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Patient Acquisition Leader
2 days ago
Long Beach, California, United States Food Allergy Institute Full timeAbout UsWe are a leading healthcare organization that specializes in developing innovative treatments for food allergies. Our comprehensive programs are designed to provide patients with safe and effective solutions to manage their condition.We strive to be at the forefront of medical research and development, continuously exploring new avenues for treating...
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Patient Access Leadership Position
3 days ago
Long Beach, California, United States UnitedHealth Group Full timeAbout UsAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life.Our Commitment:Mitigating our impact on the environment.Enabling and delivering equitable...
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DermFx Patient Experience Coordinator
3 weeks ago
Redondo Beach, California, United States DermFx Full timeWe are seeking a highly skilled and detail-oriented Patient Coordinator to join our team at DermFx. As a Patient Coordinator, you will play a critical role in ensuring that every patient has an exceptional experience from the moment they step into our office.About DermFxDermFx is a dynamic and innovative dermatology practice dedicated to providing top-notch...
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Patient Care Coordinator Specialist
1 day ago
Long Beach, California, United States Blue Shield of California Full timeAbout the RoleWe are seeking a skilled and compassionate Patient Care Coordinator Specialist to join our Care Management team at Blue Shield of California.
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Patient Experience Coordinator
4 weeks ago
Huntington Beach, California, United States Leading Edge Specialized Dentistry Full timeJoin Our TeamLeading Edge Specialized Dentistry is seeking a dedicated and compassionate Dental Assistant to join our team. As a key member of our team, you will be responsible for providing exceptional patient care, supporting the Oral Surgeon with various procedures, and maintaining a clean and sterile environment.ResponsibilitiesWelcome patients with a...
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Front Office Patient Experience Specialist
3 weeks ago
Huntington Beach, California, United States AltaMed Health Services Full timeUnlock Your Potential at AltaMedWe are seeking a highly motivated and compassionate individual to join our team as a Patient Services Advocate II. As an AltaMed ambassador, you will create a positive front office patient experience by managing expectations and showing compassion and respect. You will also be a member of the healthcare team, assisting in...