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Director of Hospitality Operations
2 months ago
We are seeking a seasoned professional to lead our Housekeeping Department as a Director of Hospitality Operations. This is a unique opportunity to join a national portfolio of over 70 properties, offering growth and stability in a dynamic and fast-paced environment.
Key Responsibilities:
- Manage a team of 80 housekeeping staff, ensuring exceptional guest satisfaction and maintaining high standards of cleanliness and organization.
- Oversee the daily operations of 228 rooms and condos, as well as public areas, including the pool, golf course clubhouse, and other amenities.
- Develop and implement strategies to improve efficiency, productivity, and guest satisfaction.
- Collaborate with other departments to ensure seamless operations and excellent guest experiences.
- Conduct performance evaluations, provide coaching and training, and make recommendations for promotions and disciplinary actions.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence.
Requirements:
- 3+ years of experience in a similar role in a luxury resort or condo complex.
- Proven track record of success in leading high-performing teams and driving business results.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.
What We Offer:
- $115,000 - $130,000 base pay.
- Annual bonus opportunities.
- Fast hiring process.
- Comprehensive benefits package, including Blue Cross Blue Shield health insurance options.
- Paid vacation time.
- 401(k) retirement plan.
- Special discounts at all 70+ properties.
- Amazing growth opportunities.