Bilingual Service Advisor

4 weeks ago


Duluth, Minnesota, United States Gwinnett Place Ford Full time
Job Description

Gwinnett Place Ford is a leading automotive parts and service provider seeking a highly qualified Bi-lingual Service Advisor to join our exceptional team at our fast-paced location in Duluth, GA.

About the Role:

As a Bi-lingual Service Advisor, you will play a vital role in ensuring excellent customer satisfaction by providing top-notch customer service and support. You will serve as a crucial link between our customers and our skilled technicians, accurately determining and communicating their vehicle repair and maintenance needs.

Key Responsibilities:

  • Effectively communicate with customers to determine their vehicle service needs and accurately translate their concerns to our service technicians.
  • Provide detailed estimates of repair costs and timelines to customers, ensuring transparency and managing their expectations.
  • Offer exceptional customer service by promptly addressing inquiries, resolving complaints, and providing updates on service progress.
  • Maintain organized records of customer information, service histories, and recommendations for future maintenance needs.

Requirements:

  • Fluent in both English and Spanish to effectively communicate with bilingual customers.
  • Prior experience as a Service Advisor, preferably in the automotive industry.
  • Excellent interpersonal skills and the ability to build strong relationships with customers and team members.
  • Strong attention to detail and the ability to accurately document customers' concerns.
  • Proficient computer skills, including experience with automotive software and systems.

Benefits:

  • Competitive compensation package ranging from $85,000 to $100,000 per year, based on experience and performance.
  • Comprehensive health, dental, and vision insurance plans to safeguard your well-being.
  • 401(k) retirement plan with company match to help secure your financial future.
  • Paid time off and holidays to balance work and personal life.
  • Opportunities for career advancement and continuous professional development.

About Gwinnett Place Ford:

We pride ourselves on being a leader in the automotive industry, renowned for our exceptional service and customer satisfaction. Our dedicated team of professionals strives to exceed customer expectations through our commitment to excellence. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


  • Service Advisor

    4 weeks ago


    Duluth, Minnesota, United States Hendrick Automotive Group Full time

    Job Title: Service AdvisorWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Work closely with customers to understand their...


  • Duluth, Minnesota, United States Gwinnett Place Ford Full time

    About the Role:Gwinnett Place Ford is seeking a highly qualified Bi-lingual Service Advisor to join our exceptional team at our fast-paced and esteemed location in Duluth, GA. As a leader in automotive parts and service, we take pride in providing outstanding service to our valued customers.Responsibilities:Effectively communicate with customers to determine...


  • Duluth, Minnesota, United States Primerica Full time

    About PrimericaPrimerica is a leading provider of financial services, committed to creating a foundation for a creative workplace that leads to innovation, growth, and profitability. We believe that diversity and inclusion are critical to our future and our mission.Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join...


  • Duluth, Minnesota, United States Primerica Full time

    About This PositionThe Bilingual Customer Service Representative will be responsible for answering telephone and written inquiries from clients and agents in Spanish and English, performing research and solving problems as authorized.Responsibilities & QualificationsKnowledge, Skills and Abilities:Ability to successfully complete Life Technical training,...

  • Bilingual Clinician

    4 weeks ago


    Duluth, Minnesota, United States National Youth Advocate Program Full time

    Job Title: Clinician/Therapist for Unaccompanied MinorsAt National Youth Advocate Program, we are seeking a dedicated and compassionate Clinician/Therapist to join our team. As a Clinician/Therapist, you will work closely with unaccompanied minors, foster families, and community partners to provide counseling, therapy, and support...


  • Duluth, Minnesota, United States Takeda Pharmaceutical Company Ltd Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Center Receptionist. As a key member of our plasma center operations, you will be responsible for providing exceptional customer service to our donors and ensuring a smooth and efficient experience for all visitors to the facility.Key...


  • Duluth, Minnesota, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused Bilingual Center Receptionist to join our team at BioLife Plasma Services. As a key member of our plasma donation center team, you will be responsible for providing exceptional customer service to our donors and ensuring a smooth and efficient experience for all visitors to the facility.Key...

  • Service Advisor

    3 weeks ago


    Duluth, Minnesota, United States SUBARU OF GWINNETTATLANTA Full time

    About the RoleAs a Service Advisor at Subaru of Gwinnett, you will play a vital role in ensuring our clients receive exceptional service and support. Your primary responsibility will be to greet and welcome clients, providing a positive and professional experience from the moment they arrive.Key Responsibilities* Provide and promote the Subaru Love Promise...

  • Senior Tax Advisor

    3 weeks ago


    Duluth, Minnesota, United States Jobot Full time

    Unlock Your Tax ExpertiseElevate your career with a dynamic tax role in Duluth, GA. As a Senior Tax Advisor, you'll spearhead tax engagements, ensuring clients receive top-tier services that adhere to the latest compliance standards.Why Choose This Opportunity?Bonuses after busy seasons100% covered medical, dental, and vision for employees15 days PTOFlexible...


  • Duluth, Minnesota, United States Harmonious Hiring LLC Full time

    Job Summary:Harmonious Hiring LLC is seeking a highly skilled Tax Manager to join our team. This role is ideal for someone who is passionate about tax accounting and looking for an opportunity to handle challenging and impactful work in a supportive environment.Key Responsibilities:Oversee and manage a diverse portfolio of tax engagements ensuring compliance...


  • Duluth, Minnesota, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly skilled Bilingual Licensed Practical Nurse, LPN or LVN to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the smooth operation of our plasma collection centers.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including proper management...


  • Duluth, Minnesota, United States Penske Automotive Full time

    Penske Automotive Job DescriptionAs a Call Center Representative at Penske Automotive, you will be responsible for making inbound and outbound calls to communicate with prospects and customers via various channels. Your primary focus will be on lead generation activities, ensuring you meet daily call quotas and reschedule missed sales appointments....


  • Duluth, Minnesota, United States Positive Impact Health Centers INC Full time

    Job SummaryPositive Impact Health Centers INC is seeking a highly skilled Bilingual ADAP/HICP Enrollment Specialist to join our team. The successful candidate will be responsible for assisting eligible patients with completion of applications for programs that provide financial assistance for medication and/or healthcare insurance.Key...


  • Duluth, Minnesota, United States Hendrick Automotive Group Full time

    Job SummaryThe Express Lube Technician is responsible for performing express lube duties on vehicles, adhering to guidelines and ensuring customer satisfaction.Key Responsibilities:Perform lube, oil, and filter changes by draining and replacing oil and filter, and lubricating all joints.Report all necessary repairs to the service advisor.Install completed...


  • Duluth, Minnesota, United States Hendrick Automotive Group Full time

    About the JobGwinnett Place Honda is seeking a skilled Automotive Service Technician to join our team in Duluth, Georgia. As an essential member of our service department, you will be responsible for performing express lube duties on vehicles while maintaining exceptional customer satisfaction.Key ResponsibilitiesPerform express lube duties, including oil...


  • Duluth, Minnesota, United States SFI Advisors, LLC Full time

    Job OverviewSFI Advisors Corporate Services Team is seeking an experienced Employee Benefits Client Service Coordinator to support our growing commitment to clients.The ideal candidate will have a strong background in Employee Benefits and excellent communication skills to provide outstanding customer service to clients.Responsibilities will...


  • Duluth, Minnesota, United States Hendrick Automotive Group Full time

    Job Summary:The Lube Technician is responsible for performing express lube duties on vehicles. This role requires a strong understanding of automotive parts and systems, as well as the ability to work efficiently and effectively in a fast-paced environment.Key Responsibilities:Adhere to express lube guidelines and procedures.Perform lube, oil, and filter...

  • Logistics Coordinator

    4 weeks ago


    Duluth, Minnesota, United States Harmonious Hiring LLC Full time

    Position Overview:We are seeking a detail-oriented professional to manage ocean import operations, coordinating with international agents and ensuring compliance with customs procedures. As a bilingual English/Korean professional, you will play a critical role in coordinating logistics, tracking shipments, and supporting customers with their import needs in...


  • Duluth, Minnesota, United States Biolife Plasma Services Full time

    About the Role:We are seeking a highly skilled and compassionate Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors and employees.Key Responsibilities:Determine donor eligibility to donate plasma, including proper management...

  • Automotive Mechanic

    1 month ago


    Duluth, Minnesota, United States Hennessy Auto Group Full time

    Join Hennessy Land Rover Gwinnett as an Automotive Technician and be part of a team that values accountability, teamwork, kindness, grit, integrity, and curiosity. As a key member of our business, you will play a vital role in ensuring the safety and reliability of our customers' vehicles. What We Offer: \u2022 State-of-the-art facilities and...