Bilingual Center Receptionist
4 days ago
We are seeking a highly motivated and customer-focused Bilingual Center Receptionist to join our team at BioLife Plasma Services. As a key member of our plasma donation center team, you will be responsible for providing exceptional customer service to our donors and ensuring a smooth and efficient experience for all visitors to the facility.
Key Responsibilities:
- Answer phones and greet all visitors to the facility promptly, exhibiting excellent customer service skills
- Assist donors with appointments, create or pull donor record files, and provide customer service to donors and fellow employees
- Maintain an orderly filing system, purge records, and report to the center management team on operational opportunities for continuous improvement
- Work evenings, weekends, and holidays, and be able to lift 1 to 5 lbs. and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
Requirements:
- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- 1 or more years minimum experience working in a customer or patient-facing role is helpful
What We Offer:
At BioLife, we are committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. We offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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