Service Advisor

1 month ago


Duluth, Minnesota, United States Hendrick Automotive Group Full time
Job Title: Service Advisor

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.

Key Responsibilities:
  • Work closely with customers to understand their vehicle needs and provide personalized service recommendations.
  • Communicate effectively with service technicians to ensure accurate and timely completion of repairs.
  • Manage and maintain accurate records of customer interactions, service orders, and repair estimates.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Collaborate with the service team to ensure seamless communication and efficient workflow.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Previous experience in automotive service or customer service industries highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Ability to work in a fast-paced environment, with strong organizational and time management skills.
  • Valid driver's license required.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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