Retail Operations Manager

2 weeks ago


Carthage, Texas, United States Goodwill Industries Full time
Job Summary

We are seeking a highly motivated and experienced Retail Lead to join our team at Goodwill Industries. As a Retail Lead, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all customers, ensuring that their needs are met and they have a positive shopping experience.
  • Team Management: Supervise and train a team of retail staff, providing guidance and support to ensure that they are meeting their job responsibilities.
  • Inventory Management: Manage inventory levels, ensuring that stock is accurately counted and stored, and that merchandise is displayed in an attractive and appealing manner.
  • Store Maintenance: Maintain a clean and safe store environment, ensuring that all equipment and facilities are in good working order.
  • Financial Management: Manage store finances, including cash handling, sales reporting, and inventory control.
  • Communication: Communicate effectively with store staff, management, and customers, ensuring that all needs are met and concerns are addressed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum three months related experience and/or training.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and strong communication skills.
What We Offer

Goodwill Industries offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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