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Shift Supervisor Trainee

2 months ago

Carthage, Texas, United States CVS Health Full time

Job Summary

The Shift Supervisor Trainee role is an entry-level position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. This role is designed to develop leadership skills and provide hands-on experience in store operations.

Key Responsibilities

  • Work effectively with store management and store crews to ensure seamless store operations.
  • Supervise the store's crew through assigning, directing, and following up on all activities.
  • Effectively communicate information both to and from store management and crews.
  • Assist customers with their questions, problems, and complaints.
  • Promote CVS customer service culture by greeting, offering help, and thanking customers.
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
  • Maintain customer/patient confidentiality.

Requirements

  • Deductive reasoning ability, analytical skills, and computer skills.
  • Advanced communication skills.
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed.

Preferred Qualifications

  • Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Benefits

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, employee stock purchase plan, term life insurance, short-term and long-term disability benefits, and paid time off.