Transportation Operations Assistant
2 months ago
**About First Student Shared Services**
We are a leading provider of student transportation services, committed to safety, customer satisfaction, and employee excellence.
**Job Summary**
We are seeking a highly skilled and detail-oriented Transportation Operations Assistant to join our team. As a key member of our operations team, you will be responsible for providing operational oversight, day-to-day management, and assisting drivers in safe operation of routes.
**Key Responsibilities**
- Monitor the welfare of passengers while in route and communicate any behavior problems or conditions of various stops with the driver.
- Assist in pre-trip and post-trip inspections of the bus and ensure all safety protocols are followed.
- Assist students in the loading and unloading process and maintain a safe and orderly environment.
- Cooperate and communicate with school personnel, students, and parents to ensure a positive and safe experience.
- Attend all safety and training meetings to stay up-to-date on the latest procedures and protocols.
- Conduct emergency evacuation from the bus, including use of exiting by emergency door, and ensure all passengers are safely evacuated.
- Clean the inside of the bus and maintain a clean and safe environment.
- Assist driver when necessary to safely direct the vehicle backwards.
**Requirements**
- Good verbal communication skills to effectively communicate with drivers, school personnel, and passengers.
- Attention to detail to ensure all safety protocols are followed and passengers are safely transported.
- Early morning availability to accommodate our early morning routes.
- Judgement and problem-solving skills to handle unexpected situations and ensure a safe and positive experience for all passengers.
**What We Offer**
- A positive and rewarding work environment that values employee excellence and safety.
- Tremendous career advancement opportunities due to our strong presence across North America.
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