Full Time Store Manager
4 days ago
We are seeking a highly motivated and experienced Customer Experience Manager to join our team at Fresh Thyme Farmers Market. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across all aspects of our Front End Department.
Key Responsibilities:- Provide a positive checkout experience and measure results through reporting tools.
- Transform customer service opportunities into positive solutions.
- Work with all departments to ensure and maintain a positive customer experience.
- Ensure cleanliness and appearance of customer-facing areas, parking lot and store exterior, ensuring the safety of team members, customers, and company assets.
- Review the weekly sales and labor projections for the Front End department in order to maximize sales and profits; ensure department operations are within the labor percent allowed.
- Monitor and control all costs and expenses; includes store purchases (office supplies and uniforms), maintaining proper ordering and inventory control, controlling shrink.
- Manage the Front End Department including developing, scheduling, and initiating required performance reviews, and ensures team is trained on all policies and procedures.
- Manage E-commerce Compliance and ensures top quality items are picked and provided to the customers in a timely manner.
- Oversee shift operations including writing and/or approving department coverage, work schedules, and lane assignments.
- Ensure compliance by following food safety protocols when handling products.
- Communicate scanning/pricing errors following outlined processes.
- Submit the proper paperwork for new hires, terminations, and other changes and ensures employee records are appropriately documented in accordance with state law.
- Complete daily cash office duties and reports discrepancies or suspicious activities to the Store Director.
- Reconcile monthly vendor statements and maintains detailed vendor invoice files.
- Partners with Regional HR Manager for employee benefits, payroll, and leave of absence issues.
- Maintains store job requisitions and supports leaders through hiring/onboarding process as needed (documentation, background checks, etc.).
- High school diploma or equivalency degree.
- Must have a minimum of 2 years professional experience.
- Preferred 2-3 years grocery retail experience in Office Management department processes and procedures.
- Previous experience in a natural foods industry is a plus.
- Accounting and cash handling background preferred.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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Indianapolis, Indiana, United States ALDI Full timeJob SummaryAs a Manager Trainee with ALDI, you will be responsible for developing and leading a high-performing team to drive business results and achieve career objectives. Key responsibilities include:Key ResponsibilitiesDevelop and implement training programs to enhance staff skills and knowledgeRecruit and select qualified candidates to fill open...
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Indianapolis, Indiana, United States ALDI Full timeJob SummaryAs a Manager Trainee with ALDI, you will be responsible for the training, development, and performance of staff to maintain a motivated and professional workforce. This role involves recruiting and recommending qualified employees, approving time-off requests, and establishing job responsibilities and performance expectations.Key...
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Indianapolis, Indiana, United States ALDI Full timeJob SummaryAs a Manager Trainee with ALDI, you will be responsible for the training, development, and performance of staff to maintain a motivated and professional workforce. This role involves recruiting and recommending qualified employees, approving time-off requests, and establishing job responsibilities and performance expectations.Key...
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