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Client Relations Specialist
2 months ago
Customer Engagement Manager
At Careberry Software, we are seeking an enthusiastic individual to step into the role of Customer Engagement Manager. This position is crucial for driving our growth by attracting new clients, enhancing our platform, and rolling out innovative features for our current customers.
Key Responsibilities:
- Discovering new business opportunities
- Presenting our products and services
- Fostering relationships with current clients
- Offering insights for platform enhancements
- Overseeing the onboarding process for new customers
Daily Activities:
- Investigating potential markets and leads
- Reaching out to clients to arrange discussions
- Designing marketing strategies
- Representing Careberry at industry events
- Working closely with the Marketing department
- Delivering exceptional customer service
Qualifications:
- Strong interpersonal skills
- Proven leadership capabilities
- Exceptional communication and technical skills
- Analytical problem-solving skills
- Knowledge of the industry
- Ability to thrive under pressure
- Meticulous attention to detail
- Effective time management
Education and Experience:
- Minimum of 2 years in a comparable position
- Demonstrated success in sales
- Experience in customer service