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Client Relations Specialist

2 months ago


Fairbanks, Alaska, United States Careberry Software Full time

Customer Engagement Manager

At Careberry Software, we are seeking an enthusiastic individual to step into the role of Customer Engagement Manager. This position is crucial for driving our growth by attracting new clients, enhancing our platform, and rolling out innovative features for our current customers.

Key Responsibilities:

  • Discovering new business opportunities
  • Presenting our products and services
  • Fostering relationships with current clients
  • Offering insights for platform enhancements
  • Overseeing the onboarding process for new customers

Daily Activities:

  • Investigating potential markets and leads
  • Reaching out to clients to arrange discussions
  • Designing marketing strategies
  • Representing Careberry at industry events
  • Working closely with the Marketing department
  • Delivering exceptional customer service

Qualifications:

  • Strong interpersonal skills
  • Proven leadership capabilities
  • Exceptional communication and technical skills
  • Analytical problem-solving skills
  • Knowledge of the industry
  • Ability to thrive under pressure
  • Meticulous attention to detail
  • Effective time management

Education and Experience:

  • Minimum of 2 years in a comparable position
  • Demonstrated success in sales
  • Experience in customer service