Medical Assistant II Team Lead Physician Practice

2 weeks ago


Plainfield, New Jersey, United States Franciscan Health Full time
Job Summary

We are seeking a highly skilled Medical Assistant II Team Lead to join our Physician Practice team. As a Medical Assistant II Team Lead, you will be responsible for providing direct patient care, customer service, and overseeing clinical staff in-baskets and patient requests.

Key Responsibilities
  • Provide direct patient care, including rooming patients, taking vitals, obtaining medical histories, administering vaccines and medications, phlebotomy, and point-of-care testing.
  • Deliver exceptional customer service to internal and external customers via phone, electronic, and in-person interactions.
  • Monitor clinical staff in-baskets and patient requests to ensure timely and accurate services.
  • Assist with clinical scheduling and provide guidance to team members on assignments and priorities.
  • Oversee and update POCT, patient care processes, protocols, and log books; collaborate with the Clinical Educator on clinic process improvement plans.
  • Review and follow through on prior authorizations, referrals, and medication refills.
  • Enter patient information into the electronic medical records system and use systems to produce and conduct referrals, prior authorizations, medication research, and other related duties.
  • Complete all quality audit measures.
Requirements
  • High School Diploma or equivalent required.
  • Certificate in Medical Assisting (2 years) or Associate's degree in Medical Assisting (4 years) preferred.
  • Basic Life Support Program (BLS) certification required.
  • American Heart Association certification required.
  • Certified Medical Assistant (CMA), National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Registered Medical Assistant (RMA) certification preferred.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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