Delivery Operations Manager

2 days ago


Morristown, Tennessee, United States First Citizens Bank Full time
About the Role

We are looking for an experienced Delivery Operations Manager to join our team at First Citizens Bank. In this role, you will be responsible for managing and supporting the full delivery lifecycle across various disciplines.

The ideal candidate will have a Bachelor's Degree and 3 years of experience in Project Management, or High School Diploma or GED and 7 years of experience in Project Management.

Responsibilities:

  • Project Management: Manage project initiation, planning, budgeting, and approval process for internal and enterprise projects.
  • Financial Management: Administer project financial activities such as expenses, reforecasting, invoicing, and reconciliation.
  • Vendor Management: Facilitate vendor management activities including the creation and monitoring of purchase orders, SOWs, and contracts.
  • Delivery Operations: Provide support in onboarding new team members and guiding existing team members to ensure adherence to established processes and standards.

Estimated salary: $65,000 - $85,000 per year.

Requirements:

  • Bachelor's Degree and 3 years of experience in Project Management.
  • Preferred Education: Bachelors Degree Preferred Area of Experience: Software Development, Infrastructure, Vendor Management, Financial Institution.
  • License or Certification Type: Project Management Certification Preferred, Certified Scrum Master (Any or Multiples) Preferred, SAFE 6.0 Certification (Any or Multiples) Preferred.
  • Skill(s): Ability to track and manage SOW / Contract for multiple projects, Ability to manage invoicing and reconciliation across multiple projects, Knowledge of SDLC, Knowledge of Execution Methodologies or Frameworks (Waterfall, Agile).

Benefits:

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.



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