Exterminator Operations Manager

2 days ago


Morristown, Tennessee, United States Arrow Exterminators Full time

About Us

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We are a family-owned and operated business with a long history of success in the pest control industry. We pride ourselves on our commitment to quality service and customer satisfaction.

Job Summary

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The Service Manager is responsible for overseeing all aspects of Service Center operations, including revenue, sales, profit, human resource activities, training, and compliance. This role ensures uncompromised service to customers and team members while upholding the company's Vision, Mission, and Core Values.

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Responsibilities:

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  • Manage day-to-day operations of the Service Center, ensuring effective time management and multitasking skills.\modules
  • Verify technicians have necessary equipment, uniforms, and paperwork for each job.\modules
  • Conduct daily check-ins with technicians to ensure they have completed tasks efficiently.\modules
  • Provide coaching, training, and support to team members as needed.\modules
  • Maintain open communication with team members and resolve conflicts effectively.\modules
  • Work closely with the Branch Manager to achieve monthly performance goals.\modules
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Requirements:

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  • Industry experience preferred.\modules
  • Demonstrated leadership abilities and effective verbal and written communication skills.\modules
  • Conflict resolution and ability to operate internal applications and software.\modules
  • Proven track record in achieving sales results and strong organizational skills.\modules
  • Basic math skills and ability to pass state regulatory agency required licensing/certification exams.\modules
  • Able to work a 40-hour minimum work week and be accessible after hours.\modules
  • Possess current Driver's License and meet company driving standards.\modules
  • High school degree or equivalency, college preferred.\modules
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Benefits:

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  • Company vehicle and generous time off.\modules
  • 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental, and vision insurance.\modules
  • High deductible HSA, telemedicine, disability, cancer, and accident insurance.\modules
  • Health & wellness suite and company-paid life insurance.\modules
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Estimated Salary:$60,000 - $80,000 per year based on location and experience.

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Language: English



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