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Desktop Support Specialist

2 months ago

Saugus, Massachusetts, United States Empower Professionals Inc Full time

Job Title: Desktop Support Analyst

Location: Riverwoods, IL

Duration: 12+ Months

About the Role:

We are seeking a skilled Desktop Support Analyst to join our team at Empower Professionals Inc. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.

Key Responsibilities:

  • Provide timely and effective technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve hardware and software issues
  • Collaborate with other teams to ensure seamless IT operations
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in desktop support
  • Strong technical skills and knowledge of Windows and macOS
  • Excellent communication and problem-solving skills

What We Offer:

Empower Professionals Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development.