Senior Accounts Receivable Manager

4 weeks ago


San Francisco, California, United States TBWA\Chiat\Day Full time

Job Overview

The Senior Accounts Receivable Manager will be responsible for developing, implementing, and maintaining an efficient Accounts Receivable, Credit and Collections process that supports the company's rapid growth. This is a unique opportunity for a self-starter who enjoys problem-solving, thrives in a fast-paced environment, and can manage Accounts Receivable, Credit and Collections functions while collaborating cross-functionally to drive improvements.

Salary Range: $140k - $165k annually

Company Overview

Sigma Computing is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required.

About the Role

This role involves building and evolving the collections strategy with appropriate reminders and collections, owning the full credit and collection processes, and monitoring timely and accurate billing by the revenue accounting team. Key responsibilities include developing, monitoring, and reporting on key performance indicators (KPIs) for collections, ensuring continuous improvement. Other tasks involve managing the collection of overdue accounts, implementing effective strategies to reduce delinquency and bad debt, working closely with the finance and sales teams to resolve customer disputes and provide exceptional customer service, designing and implementing effective reporting and forecasting models, preparing monthly and quarterly aging reports, DSO analysis, and other relevant financial reports to the leadership team, monitoring collection forecast vs. plan, developing and documenting policies and procedures for credit and collections functions, evolving and maturing cash applications processes with automation, assisting with new customer registrations, and performing financial and credit analysis regarding new customer applications, past due accounts, high-risk customers, and other financial impact areas.

Required Skills and Qualifications

  • 7+ years of experience in credit and collections, preferably in a SaaS or technology-driven company.
  • Proven experience in building or transforming credit and collection functions in a fast-growth environment.
  • Strong understanding of SaaS billing models, including subscription, usage-based, and hybrid models.
  • Proficient with ERP and CRM tools, with a demonstrated ability to implement and optimize new systems.
  • Excellent communication skills, with the ability to collaborate cross-functionally and resolve customer issues efficiently.
  • Detail-oriented and data-driven, with the ability to analyze complex billing scenarios and drive continuous process improvement.
  • Strong problem-solving skills with a proactive mindset.
  • Ability to work independently and thrive in a dynamic, fast-paced startup environment.

Benefits

  • Equity
  • Flexible time off policy. Take the time off you need
  • Paid bonding time for all new parents
  • Traditional and Roth 401k
  • Commuter and FSA benefits
  • Lunch Program
  • Dog-friendly office


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