Cryopreservation Administrative Specialist

3 weeks ago


Henderson, Nevada, United States US Fertility, LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Cryopreservation Administrative Associate to join our team at US Fertility, LLC. The successful candidate will be responsible for managing the daily administrative tasks related to cryopreservation, including activations, closures, and billing. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

Key Responsibilities
  • Manage cryopreservation storage management system, including activations and closures
  • Process billing and collections for embryo, egg, and sperm storage
  • Collaborate with customer service and other departments to resolve patient inquiries
  • Ensure accurate and timely processing of storage accounts
  • Prepare and send delinquent patient accounts to collection agency
  • Perform general account maintenance and troubleshooting
  • Work with Customer Service, Physician, Embryology, and Andrology staff to resolve patient disputes
  • Prepare monthly batch reports and maintain patient delinquent outstanding accounts spreadsheet
Requirements
  • High School Diploma or equivalent with relevant experience
  • Minimum 2 years' experience in healthcare, preferably in billing and collections
  • Computer proficiency and medical software program experience required
  • Excellent spreadsheet skills and ability to access, input, and retrieve information from a computer
  • Knowledge of office procedures and office machines
  • Ability to demonstrate good judgment and maintain confidentiality
  • Excellent interpersonal and customer service skills
  • Ability to work effectively in a team environment and build and maintain effective working relationships
What We Offer
  • Competitive pay and bonus structure
  • Comprehensive training and development opportunities
  • Medical, dental, vision, and 401(k) matching
  • Generous paid time off and holidays
  • Tuition assistance and opportunities for growth and advancement


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