Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Meet or exceed sales and customer satisfaction targets
- Work collaboratively with the sales and customer service teams to achieve business objectives
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic computer skills and knowledge of CRM software
What We Offer:
- Competitive salary and commission structure
- Opportunities for career advancement and professional growth
- Comprehensive training and development programs
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and cover letter, to [insert contact information].
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