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Service Manager

2 months ago

New York, New York, United States Infinity Systems Full time

About Infinity Systems

We are a dynamic and innovative company that values creativity and excellence in all aspects of our operations. Our team is passionate about delivering exceptional results and making a positive impact in the community.

Job Summary

We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for providing exceptional support to our events and artist services teams. Your primary focus will be on ensuring seamless event operations, managing artist relationships, and delivering outstanding customer experiences.

Key Responsibilities

  • Develop and implement effective event operations strategies to ensure successful event execution
  • Build and maintain strong relationships with artists, vendors, and stakeholders to ensure seamless event planning and execution
  • Collaborate with cross-functional teams to develop and implement artist services strategies
  • Provide exceptional customer service and support to event attendees, artists, and stakeholders
  • Manage event logistics, including venue selection, catering, and audio-visual requirements

Requirements

To be successful in this role, you will need:

  • Proven experience in event management, artist services, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in event management software and tools

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.