Lease Retention Specialist

3 days ago


Birmingham AL USA, United States VineBrook Homes Full time

Job Summary

VineBrook Homes is seeking a skilled Lease Retention Specialist to enhance our property management operations. This role focuses on renewing leases, driving rent growth, and fostering strong relationships within our community.

Key Responsibilities

  • Manage lease expirations using a 12-month forecast to ensure timely renewals and minimize vacancies.
  • Conduct market surveys and inspections of resident homes to identify opportunities for rent growth and retention.
  • Communicate renewal notices and offers to residents through various channels, ensuring clear and timely communication.
  • Act as the primary point of contact for tenant-in-place acquisitions, providing exceptional customer service and ensuring seamless transactions.
  • Participate in homeowner association meetings and maintain accurate records, ensuring compliance with community regulations.
  • Process lease renewals and termination notices, ensuring timely and accurate documentation.
  • Handle occupancy changes, transfer requests, and alteration requests, providing prompt and courteous service to residents.

Requirements

  • Proven experience in residential property management and leasing, with a strong understanding of local market trends.
  • Excellent attention to detail, organizational, and interpersonal skills, with the ability to thrive in a fast-paced environment.
  • Ability to manage time effectively, prioritize tasks, and meet deadlines.
  • Aptitude with computers, internet, and MS Office, with experience in property management software a plus.
  • Valid driver's license, with a clean driving record.

VineBrook Homes is an Equal Opportunity Employer

We recognize that people bring a wealth of experience and talent beyond the technical requirements of the job. If your experience is close to what we're looking for, please consider applying. We value diversity of experience and skills combined with passion, and we encourage people from all backgrounds to apply.



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