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IT Solutions Expert Level III
3 weeks ago
Job Title: IT Solutions Expert Level III
">About Company: K2 Staffing, LLC provides IT solutions services to businesses in Tallahassee, FL.
">Job Description: We seek an experienced IT Solutions Expert Level III to manage our IT operations. The ideal candidate will have a strong background in configuring, troubleshooting, and repairing networking equipment, Windows servers, and workstations.
">Key Responsibilities:
">- Configure and deploy servers, networks, and other IT infrastructure">
- Manage and maintain network software and hardware">
- Develop and implement technical solutions to meet business needs">
- Collaborate with clients to understand their current and historic issues regarding their business and technology">
- Provide excellent customer service and support">
- Work independently on mini-projects, such as server builds, network rollouts, and MDM implementation">
- Build and deploy file servers and cloud computing solutions">
- Configure and deploy VOIP solutions">
- Manage Microsoft Exchange Server">
- New user onboarding">
Requirements:
">- Minimum 4 years of hands-on experience in networking equipment, Windows servers, and workstations">
- Three years of experience in a client-facing environment, such as sales engineering">
- Excellent verbal and written communication skills, with the ability to work with clients at a business level">
- Possesses strong organizational and time-management skills">
- Experience writing proposals for technical solutions and implementing them">
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player">
- Strong understanding of technology and business productivity systems">
- Experience with RMM tools is a plus">
- Ability to problem-solve at a high level and provide extraordinary customer service">
- Sales training experience is a plus">
- Having worked in an MSP environment is highly valued">
Salary: $70,000 - $90,000 per year, depending on experience
">Benefits: Our client offers a pleasant work environment, ongoing training, and career opportunities
">Estimate Salary Range: Based on industry standards and location, the estimated salary range for this position is $70,000 - $90,000 per year
