HVAC Service Technician

1 week ago


Sierra Vista, Arizona, United States One Hour Heating and Air Conditioning Full time
Job Summary

This position performs service, repair, and maintenance on heating, ventilation, and air conditioning (HVAC) systems in a residential and light commercial setting.

Key Responsibilities
  • Services, repairs, and/or proposes replacement of gas furnaces, air conditioners, heat pumps, electric furnaces, packaged terminal units, ductless split systems, humidification and dehumidification equipment, electronic air cleaners and air purification systems.
  • Assesses systems and assists customers in making informed decisions through detailed education of current system needs and a thorough cost-benefit analysis of purchasing a new system.
  • Determines the general condition of HVAC systems, troubleshoots malfunctions, and determines the extent of necessary repairs.
  • Troubleshoots, adapts, and resolves/repairs all issues to keep equipment functioning properly.
  • Evaluates each system after service/repair is complete to ensure the system is functioning properly.
  • Performs proper inspections of customers' systems to prevent future issues.
  • Explains each service and repair performed to customers.
  • Accurately documents:
    • Age and type of each system component on invoices.
    • Services completed.
    • Discussion with customers regarding current and/or future equipment/service requirements.
    • Invoices and cost for service.
  • Debriefs service calls with dispatch after each service call or completes online job summaries as requested.
  • Turns in all parts receipts, packing slips, contracts, and invoices daily.
  • Maintains a professional image by:
    • Wearing only company-approved and provided attire.
    • Following safety policies and procedures.
    • Abiding by all company standards of performance and code of ethics.
    • Maintaining a courteous demeanor with all customers and associates.
    • Respecting customers' property by maintaining a neat work area and inspecting it for cleanliness after completion of each job.
    • Participating in all company-sponsored training classes.
    • Assisting in mentoring and training maintenance technicians.
  • Conveys a safety-conscious attitude, both on the job and while driving.
  • Maintains company vehicles, ensuring they are always clean on both the inside and the outside.
Requirements
  • High school diploma or equivalent.
  • Must have prior, successful experience as a technician in the HVAC industry, with a minimum of 5 years.
  • NATE certification preferred.
  • Must display strong communication skills and technical competence.
  • Ability to pass a thorough background check and drug screen.
  • Clean driving record.
Physical Requirements
  • Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing/pulling, carrying equipment, bending, turning, kneeling.
  • Ability to stand, walk, and climb ladders and stairs.
  • Ability to work in confined spaces and maneuver in attics, basements, and crawl spaces to access HVAC units.
  • Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
  • Natural or corrected vision to see and focus for close distance, peripheral vision with normal depth perception.


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