Restaurant Operations Manager

17 hours ago


Providence, Rhode Island, United States G Hospitality Full time
Job Title

We are seeking an experienced Restaurant Operations Manager to join our team at G Hospitality.

The ideal candidate will have a strong background in restaurant management, with expertise in cost control, inventory management, and staff supervision. They will be responsible for ensuring the smooth operation of our restaurants, including managing floor shifts, resolving guest and staff issues, and coordinating daily management operations.

The salary for this role is estimated to be around $60,000 per year, depending on experience and qualifications.

Responsibilities:

  • Manage floor shifts and ensure seamless customer service
  • Coordinating daily restaurant management operations, including inventory control and cost management
  • Supervise wait staff and provide assistance as needed
  • Monitor compliance with company procedures regarding Covid-19, safety, and hygiene regulations
  • Collect guests' feedback and recommend improvements to menus and operations
  • Respond efficiently and accurately to restaurant guest complaints

Requirements:

  • Proven customer service experience with a focus on guest satisfaction
  • Extensive food and beverage knowledge, with ability to recall ingredients and dishes
  • Familiarity with restaurant management software, such as OpenTable and Toast
  • Strong leadership, motivational, and people skills with a focus on communication and team management
  • TIPS and Servsafe certification


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