Clinical Care Coordinator
2 weeks ago
Position Summary:
SmartSearch, Inc. is on the lookout for a committed Healthcare Patient Coordinator to enhance our team. The Healthcare Patient Coordinator will play a crucial role in delivering outstanding service to patients and ensuring their overall satisfaction. This position entails managing appointment schedules, overseeing patient documentation, and performing various administrative duties. The perfect candidate will possess a strong customer service background, ideally within a healthcare environment.
Key Responsibilities:
- Act as the main liaison for patients
- Organize and confirm patient appointments
- Validate insurance coverage and assist with the claims process
- Evaluate and respond to patient requirements
- Oversee product orders and equipment maintenance
- Address patient concerns and offer solutions
- Contribute to the financial objectives of the office through exemplary patient service
Required Qualifications:
- Minimum of 12 years in customer service, preferably in a healthcare context
- Exceptional attention to detail and a proven ability to achieve and surpass targets
- Proficient in Microsoft Office Suite
- Strong communication and interpersonal abilities
- Capability to adapt to evolving work conditions and effectively manage multiple tasks
Work Environment:
- Moderate noise levels typical of an office setting
Physical Demands:
- Ability to communicate, sit, hear, stand, walk, and lift items weighing up to 20 pounds
- Specific vision capabilities required
If you are a driven individual with a dedication to patient care, we encourage you to submit your resume and cover letter for consideration.
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